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Capterra

Capterra

Overview

What is Capterra?

Capterra is a technology review platform that connects sellers of B2B software to potential buyers. Capterra also offers account management features and review generation for vendors.

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Recent Reviews
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Product Demos

Webscraping demo 1 - capterra.com

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Product Details

What is Capterra?

Capterra is a technology review platform that connects sellers of B2B software to potential buyers. Capterra also offers account management features and review generation for vendors.

Capterra Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(43)

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We mainly use Capterra when we are in doubt about digital products to use and buy. It is a trustful source of reviews made by previous users that share their considerations of the pros and cons of a product. This allows interested people like us to save time deciding which product might be the best for our necessities.
  • Reviews
  • Product characteristics overview.
  • Product comparison.
  • Outdated use interface.
  • Information hierarchy.
To research a product for a specific need. To gather in one single place information about the price, features, and functions that a product may have. In general, it is well suited for the scenario when you have a limited budget and want to choose the best option considering cost/benefit.
  • User reviews.
  • Competitors comparison.
  • None
Capterra is well known, more traditional, and more focused on the software segment (different from trust pilot), and the descriptions are well summarized and optimized for those who are reading/searching. It is the primary choice by people looking for that purpose, and so it has more written reviews.
Amy Highland | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We often need to make decisions on softwares as our company develops and grows. Capterra helps us ensure that we can quickly rule out softwares which may not be of the standard or flexibility we need, saving us time and money in testing, demoing etc.. Currently, we assess different products against one another using Capterra.
  • comparison
  • reviews
  • information
  • financial
  • UI - how it displays different information
  • Ability to save and review tools could be better
  • Ability to add different tags or stages to deciding on a software or tool
I'd highly recommend Capterra for users or companies who are making organisational changes and moving from being small to medium in size. Capterra will help make quick decisions and assessments. I wouldn't suggest it be used to make final decisions - just to make initial assessments and rule out certain routes and compare pricing and functionality in an easy way.
  • 'You might also like'
  • Pricing information
  • Features information
  • The reviews by existing and previous customers
  • Has saved us time in assessing information
  • Has saved us money in trialling and demoing
Very well. It is a lot more niche and bespoke to what we need and are looking for. Trustpilot is very broad and not focused on the digital industries so the results were vague and not constructive to us making decisions. Often Trustpilot reviews were weak in fulling assessing positives and negatives, and was only used to critique customer service of platforms.
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